FREQUENTLY ASKED QUESTIONS
What is your appointment policy?
We know how frustrating it can be to coordinate dates and times when you're focused on selling your property. So, we work to match the schedule you choose when you purchase your staging package. Please reach out to us anytime to coordinate the perfect setup and tear down dates.
Can I have some input on the staging style?
Our design team has an incredible eye for evaluating exactly what any space needs to bring it to life. They understand architectural styles, design history, flow, even feng shui. That means we'll take care of everything. We want you to be able to focus on all the other details that lead to a faster and more profitable sale. We'll take care of making you look like the style maven you secretly are.
How much furniture should I expect in the staging?
We know that each space in a home is different. That's the reason we keep a large supply of furniture and accents on hand. Our teams will choose exactly which pieces will bring the most life to each space without detracting from it. While we believe that less is often more, our designers will place the right amount that is needed to help your buyers see the potential and decide with confidence.
How will I be charged after the first month?
Your payment method will be charged at the beginning of the next 30 days of staging for 30% of the initial staging fees. This will be prorated based on the actual days in the month the staging is in place. To cancel a staging, simply give us a call, text, or email and let us know when to pick it up. Our teams will work with you for the best time to retrieve the pieces and prepare the space for new owners.
What happens if I need to reschedule?
There is no fee if the cancellation or reschedule request is made 48 hours or more before the chosen staging date. We understand that life happens. If the cancellation or reschedule request comes within 48 hours, we do charge a $300 fee.
What if the stager is not able to enter the property with my entry instructions?
We will do our best to contact you for this information. If we cannot reach you and have to reschedule, you will be charged a $350 day-of rescheduling fee. If you would like to cancel, you will automatically charged 50% of the Upfront Fee.
What if the property is not “stage ready”?If construction is not finished, the property is not cleaned or is cluttered, your account will be charged a $350 fee to reschedule.
How and when do I order the staging pick up?
Order your stage pick up at least 5 business days before the desired pick up date. If sooner, we cannot promise that we will accommodate it. If we can pick up your stage in less than 5 business days, we will charge a $250 rush pick up fee.
What if I need a rush staging?
We cannot promise that we can accommodate a rush staging. However, if we can accommodate your request, the rush fee is $300. Please call our staging team at 720-441-4187 to find out more.